IT Managed Services: What Can the CIO or IT Director Need?

The requirement clearly, is to discover a strategic partner that will drive business growth and transformation, as opposed to stay a mere provider of IT capacity. Many international organizations need more than the IT seller. They look an extremely flexible, broadly capable partner with international reach to help them simplify, optimize and progress their technological investments.
Now’s IT Leaders need to meet with the challenge of raising business demands while controlling IT costs and relieving management headaches. CIOs are always on the lookout for a supplier to improve the performance of the IT Infrastructure, as engineering is growing more and more complicated.

Transformation from Conventional Models
In the coming days, we’ll see more of managed infrastructure services and CIOs are going to want to embrace and participate with a flexible managed services model to have the ease of utilizing best of breed technologies and services without sacrificing management of IT. A whole lot has changed and the marketplace has slowly transformed in the body shopping contracts or facility management services into some tactical process-oriented & flexible delivery model. We’ll see more of a hybrid of offsite services shipping via Remote Infrastructure Management (RIM) or a combination of offsite remote management and onsite shipping.
Originally, managed services were largely adopted by large businesses but today small to medium businesses are using them because of competitive pressures and operational issues. Nowadays, organizations from various verticals are extremely keen on using office management services, managed data center and network and security service services instead of traditional outsourcing models. The managed services providers will need to concentrate on service excellence and offer bespoke services to various customers. They need to expand their regional delivery capabilities by using a really global model together with the essential knowledge, customer-facing partners and vendors worldwide.
New Flexible Delivery Model
Companies will need to start 2011, one step ahead of this game. They are able to accomplish it by adopting a flexible managed service supplier who will handle the peaks and troughs of their business demand to satisfy future IT infrastructure requirements. Within this collaborative approach, the two parties (organization & IT managed services supplier) share risks and obligations for improved outcome. This model aids in rationalizing headcount, whilst focusing on cost efficiencies over the organizations present ways of working.

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